Terms and Conditions
By using the website, email, or phone services provided by Cabo Private Ride, you agree to these terms and conditions. We reserve the right to update these terms and conditions at any time without prior notice.
Continued use of our services implies acceptance of the updated terms.
Contact Information
Our website, email, and phone services are designated communication channels where users may inquire about and book services. Any correspondence sent via these channels is legally binding, as though provided in writing.
Reservations and Cancellations
Cancellations can be requested via email, text, or phone. Cabo Private Ride reserves the right to cancel services, and no refunds will be issued if the customer fails to appear at the scheduled time without prior notice.
Customers must:
• Be of legal age.
• Make reservations at least 24 hours in advance for selected Cabo activities.
• Provide accurate information when booking and be responsible for any charges incurred during the use of services.
Cancellation Policy
In the event that you need to cancel your services, a written request must be submitted via email or text message at least 48 hours prior to the scheduled event. If you cancel within this 48-hour window, Cabo Private Ride will issue a refund of 85%.
Cancellations made less than 48 hours before the event are not eligible for a refund.
Cabo Private Ride reserves the right to cancel services in cases of unforeseen circumstances. In such instances, a full refund will be provided.
Multiple Travelers and Flight Coordination
For groups traveling on different flights, the scheduled pickup must coincide with the arrival of the last traveler. If an earlier pickup is requested, additional waiting charges apply.
Extra Stops and Waiting Time
Extra stops during transfers incur additional charges based on distance and wait time.
Airport pickups include up to one hour of waiting time, after which fees apply. Non- airport pickups include up to 20 minutes of waiting time; delays beyond this will incur additional fees.
Payment Terms and Credit Card Information
Cabo Private Ride requests credit card information only to secure reservations. Nocharges will be made prior to the day of the event. Payment must be completed at the activity location, and the customer is responsible for ensuring full payment.
Limitation of Liability
Cabo Private Ride shall not be held liable for any loss, damage, or delays caused by events outside of our control, including but not limited to natural disasters, accidents, or technical failures. Customers are advised to ensure their own travel insurance for such incidents.
Intellectual Property
All content on the Cabo Private Ride website, including text, images, logos, and design, is the intellectual property of Cabo Private Ride and may not be reproduced, copied, or distributed without express written permission.
Jurisdiction and Governing Law
These terms and conditions are governed by the laws of Mexico. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts located in Los Cabos, Mexico.
Changes to the Terms and Conditions
We reserve the right to update or modify these terms and conditions without prior notice. Continued use of our services constitutes your acceptance of any such changes.